Keep Pushing!

We had another breakthrough today on the phone. It occurred during the fourth phone call, in trying to set up a presentation for us to:

• provide a community service
  
• reach our core client base
• eat cookies (by providing refreshments)
  

Boy, did I get the runaround. First I lightheartedly suggested we talk about XYZ. She told me all the people already had XYZ. Then I suggested ABC, to which she said "not really."

Every time she started explaining why we couldn't do it, I took deep breathes and thought "How am I going to get her on my side?"

Finally, my last ditch effort was to ask her what she thought people would like to hear about. Ahha! She had two ideas which were perfect, both of which we have experience talking about.

Lesson: instead of sighing and saying, "Okay, thanks anyway" when she turned me down, I kept trying to think how I could work with her so that we could have a mutually beneficial relationship. Victory!

Never, never, never, never give up.
- Winston Churchill